Central Vision Podcast

Traveling With Vision Loss: Airports, Hotels & Leaving Your Shame at the Door

• Central Vision Podcast • Episode 6

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Episode 6 — Traveling With Vision Loss: Airports, Hotels & Leaving Your Shame at the Door

Traveling can be stressful for anyone. Add blindness or vision loss to the equation, and sometimes just getting where you're going becomes the hardest part of the trip.

In this episode, Austin and Charity talk about what traveling actually looks like when you can't always see the signs, find the elevator that just dinged, navigate an unfamiliar hotel room, read the departure board, locate your gate, or even find your seat on an airplane.

And yes — sometimes that ends with Austin accidentally sitting on a stranger's lap.

They talk about the funny moments, the frustrating ones, the anxiety that can come before a trip even begins, and the amount of preparation that often happens behind the scenes just to make traveling feel manageable.

Charity shares how she plans trips around accessibility, researches airports before flying, organizes her suitcase so she always knows where everything is, and uses tools like Be My Eyes and Aira to travel more independently.

Austin talks about his own packing system, why he actually loves airports despite the chaos, an experience with TSA that helped inspire Rare Perspective Co., and why he's learned to leave the embarrassment behind and simply ask for help when he needs it.

You'll hear about:

• Why hotels can be surprisingly difficult to navigate with low vision 
• Dark hallways, inconsistent room layouts, elevators, stairs, hidden mini fridges and the never-ending search for the hotel pool 
• How Austin and Charity have changed the way they pack and prepare for trips 
• Why preparation can reduce anxiety when you're traveling with vision loss 
• Choosing airports and destinations based on accessibility 
• Be My Eyes and Aira — two tools that can provide visual assistance while traveling 
• Your rights as a passenger with a disability when requesting assistance at an airport 
• How airline personnel can assist you from the terminal entrance or vehicle drop-off point through security, to your gate and onto the aircraft 
• TSA Cares and how travelers with disabilities can request additional assistance at security 
• Traveling with a guide dog and navigating TSA screening 
• The difference between helping someone and completely taking over 
• Why asking “What do you need me to do to help you?” can be far better than assuming 
• Traveling internationally and using technology like translation apps and Meta glasses 
• The anxiety that can come with traveling independently 
• Why changing your plans doesn't mean you've ruined your trip 
• The places Austin and Charity still want to experience — and the places vision loss has made them reconsider 

Most importantly, this episode is about not allowing the difficult parts of traveling to stop you from experiencing the world.

The destination may be the easiest part. Getting there might be stressful, awkward, frustrating and occasionally hilarious.

But sometimes you have to leave your shame at the door, ask for the help you need, and take the trip anyway.


TRAVEL & ACCESSIBILITY RESOURCES

U.S. Department of Transportation — Wheelchair & Guided Assistance 
Airlines are required to provide requested assistance to passengers with disabilities navigating the airport, including assistance from the terminal entrance or vehicle drop-off point through the security checkpoint, to the departure gate and onto the aircraft.

https://www.transportation.gov/individuals/aviation-consumer-protection/wheelchair-and-guided-assistance

Airline Passengers with Disabilities Bill of Rights 
Learn more about your rights under the Air Carrier Access Act.

https://www.transportation.gov/airconsumer/disabilitybillofrights

File a Disability-Related Air Travel Complaint with the U.S. Department of Transportation 
If you believe your rights were violated or you experienced disability-related discrimination or problems with airline service, you can submit a complaint directly to DOT.

https://www.transportation.gov/airconsumer/file-consumer-complaint

TSA Cares 
Travelers with disabilities or medical conditions can contact TSA Cares before traveling with questions about screening or to request additional assistance. TSA recommends contacting them at least 72 hours before travel when requesting a Passenger Support Specialist.

https://www.tsa.gov/travel/tsa-cares

TSA Cares Phone:
1-855-787-2227

Be My Eyes 
Free visual assistance connecting people who are blind or have low vision with sighted volunteers, participating companies and visual AI.

https://www.bemyeyes.com

Aira 
On-demand visual interpreting for people who are blind or have low vision. Aira connects users with professionally trained visual interpreters and is also available at participating Access locations.

https://aira.io


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